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TERMS AND CONDITIONS OF SALE
TERMS AND CONDITIONS OF SALE
These general terms and conditions of sale apply to sales made between Hotel Jangle (Paris Charles De Gaulle Airport - Rue de la Chapelle - 77990 LE MESNIL-AMELOT) and the Customer.
Prices include VAT. Visitor's tax, governmental or local taxes may be requested in addition and will be paid on site. The amount of the tourist tax is likely to vary according to the legal provisions which could be taken.
The Conditions of Sale for the fare booked specify the terms and conditions for cancelling and/or modifying the booking.
All reservations will be confirmed upon receipt of an initial deposit, with the balance due prior to the customer's arrival under the following conditions:
FREEDOM RATE
- WARRANTY POLICY :
A credit card guarantee will be required on booking. The balance is payable on site at the hotel.
- CANCELLATION POLICY :
Cancellation free of charge up to 18:00 (18:00 GMT-1:00) before the arrival date. In the event of late cancellation or no-show, the amount received will be retained as a cancellation fee.
FLEXIBLE RATE
- WARRANTY POLICY :
A 50% deposit will be charged on booking. The balance is payable on arrival at the hotel.
- CANCELLATION POLICY :
Cancellation free of charge up to 24 hours (18:00 GMT-1:00) before arrival date. In the event of late cancellation or no show, the full amount of the reservation will be collected as a cancellation fee.
A 50% deposit will be debited at the time of booking via a secure payment link valid for 24 hours that the hotel will send you by e-mail. Without validation of this payment link, the hotel reserves the right to cancel the reservation.
NON-REFUNDABLE, NON-CANCELLABLE RATES
- WARRANTY POLICY :
Full payment at time of booking. To proceed with the payment of your stay, you will receive an active link on the day of booking until midnight. Without validation of this link, the payment is not effective and the reservation will be cancelled.
- CANCELLATION POLICY :
In the event of cancellation or no-show, the amount collected will be retained as a cancellation fee.
**Our cancellation conditions and policies are subject to change according to the different seasons (Summer - Winter - Trade fair periods ...).
EXCLUSIVE OFFER: UP TO €10/NIGHT CREDIT TO SPEND DURING YOUR STAY!
Book now and enjoy a generous credit to spend in our restaurant and bar.
For any stay booked directly on our website, receive :
- Up to €10/night credit based on the total amount of your accommodation. This credit is valid in the hotel restaurant and bar for the duration of your stay.
Offer valid for bookings made now for stays between now and December 31, 2026 (subject to availability).
The amount of the credit is calculated on the total price of the accommodation (excluding extras, taxes and fees).
The credit can only be used during the stay and in the restaurant/bars of the hotel concerned.
Credit is non-refundable, non-transferable and cannot be carried forward if not used.
Offer not applicable to group bookings (10 rooms or more) and cannot be combined with other promotions.
Certain dates may be subject to restrictions.
CHANGES & CANCELLATIONS
The Conditions of Sale for the fare booked specify the terms and conditions for cancelling and/or modifying the booking.
Cancellation by the hotelier
The reservation contract may be terminated by the hotel owner, without any right to compensation, in the event of force majeure or if the hotel is unable to operate. Any deposits paid by the customer will be refunded.
Groups
Reservations for more than 5 rooms may be subject to special conditions and additional charges.
CONDITIONS OF STAY & LIABILITY
At the time of booking, you will be asked for the number of people - adults and children - occupying the room, as well as the first and last names of each person. Under no circumstances may the number of people exceed the room's maximum capacity.
Pets under 9 kg are welcome. A pet supplement must be paid on booking or on arrival at the hotel.
Rooms available :
On arrival at the hotel, your card will be pre-authorized as a guarantee.
Arrival: We will do our best to have your room ready as soon as possible. Please note, however, that this will only be possible from 3:00 pm onwards. Departure: Rooms must be vacated by 12.00 pm.
For late departures, please contact reception. Additional charges may apply. Any extras consumed by guests must be paid for on the day of departure by credit card or in cash at reception.
The Customer undertakes to respect private and communal areas and will be held responsible for any damage caused. Any behavior contrary to public decency or public order will lead the hotel management to ask the Customer to leave the establishment without compensation or reimbursement.
A set of house rules is available on the premises. Please read and respect them.
Claims
Any request for a specific orientation or accommodation characteristic is considered as a preference and does not constitute a contractual guarantee. They do not entitle you to any compensation.
Your satisfaction is our priority. If you have a complaint, please let us know when you arrive at the hotel, or send us a written request within 10 days.
In the event of a negative response or no response within sixty (60) days of this contact, the customer may contact the Médiateur du Tourisme et du Voyage -CS 30958 75383PARIS cedex 08, whose contact details and procedures are available on the www.mtv.travel website.